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Privacy policy.

Last updated 25 June 2026

Overview

Carelabz.com prioritises visitor privacy. This policy outlines what information is collected and how it is used on the website.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information we collect

The site collects personal information provided directly by users, including:

  • Name, email address, and phone number from direct contact
  • Contact details during account registration (name, company, address, email, telephone)
  • Message contents and attachments when users reach out

How information is used

Collected data supports:

  • Website operation and maintenance
  • Site improvement and personalisation
  • Usage analysis and trend identification
  • Product and feature development
  • Customer communications and updates
  • Marketing outreach
  • Fraud prevention

Log files

Standard server logs track visitor activity including IP addresses, browser types, ISP information, timestamps, and page navigation patterns for analytics purposes.

Cookies and web beacons

The site uses cookies to store user preferences and browsing history to customise content based on visitor characteristics.

Third-party advertising

Third-party ad servers or ad networks use technologies like cookies, JavaScript, or web beacons for measuring ad performance and personalisation, independent of site control.

CCPA rights

California residents may request data disclosure, deletion, or opt-out from data sales with a one-month response window.

GDPR rights

Users have rights to access, correct, erase, restrict processing, object to processing, and request data portability, with one-month response requirements.

Children's privacy

The site does not knowingly collect information from users under 13.